Frequently Asked Questions

 

Where are you located?
Our Pincanna MARKET in Kalkaska is located at 786 S. Cedar St. (US131) at M-66.

What are your hours?
Operating hours are Monday through Sunday, 10am-8pm.

What’s the best way to purchase my cannabis products from Pincanna?
Online Ordering In Person:
You may view a menu online on your computer, tablet, or cell phone at Pincanna.com.

Pre-order Online for Pick Up:
Please review our menu on Pincanna.com and order online. Your order will be ready for pick up 1 hour after it is placed. When you arrive to our store, please park in one of the numbered parking spots and one of our team members will approach your car to assist you.

We accept cash and debit. We also have an ATM on-site.

When can a customer begin placing their online orders?
Online orders will be ready for pickup one hour after receiving the online order confirmation. If you place an online order during non-business hours, it will be ready for pick up when the store opens at 10am the following day.

When will I be able to shop inside the Pincanna MARKET?
Our doors are open and customers are able to make in store purchases. Pincanna MARKET employees are following state COVID-19 guidelines, including wearing masks at all times and regularly disinfecting commonly touched surfaces. All customers must wear a mask or face covering to enter our MARKET.

Is the Kalkaska location Medical or Adult Use?
Our Kalkaska location offers cannabis products for BOTH medical and adult-use needs.

What types of products will be available in your Kalkaska store?
Flower, prerolls, a variety of concentrates including vape cartridges, solventless, live resin, edibles, and topicals, as well as accessories and apparel.

How much marijuana can a customer purchase in a one day?
Customers may purchase up to 2.5 oz of usable marijuana in one day. Marijuana-infused products such as edibles and topicals are subject to a usable marijuana equivalency. 16 ounces of marijuana-infused solids are equal to 1 ounce of usable marijuana. 36 fluid ounces of marijuana-infused liquids are equal to 1 ounce of usable marijuana.

What safety precautions are you taking in relation to Covid-19?
Pincanna is taking CDC recommended precautions for all interactions including but not limited to: all employees are required to wear masks and gloves and change gloves with each customer interaction, regularly disinfect all surfaces, , and social distance of 6 feet or more whenever possible..

I’d like to contact someone about my experience at Pincanna. Whom can I reach out to?
We love hearing feedback from our customers. Please email [email protected] or post a review to Google, Weedmaps, Facebook or Yelp.